Capgemini

ISO 27001: Information Security Management Certification

Origin

ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.

Industry Value and Importance

ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

ISO 20000: IT Service Management Certification

Origin

ISO 20000 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in December 2005. It was based on the earlier British Standard BS 15000, which was created by the British Standards Institution (BSI). The standard was developed to provide organizations with a internationally recognized framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (ITSMS), largely aligned with ITIL (Information Technology Infrastructure Library) best practices.

Industry Value and Importance

ISO 20000 is highly valued in the industry as it demonstrates an organization's commitment to delivering quality IT services consistently and efficiently. The certification provides assurance to customers and stakeholders that an organization follows industry best practices for service management, can manage risks effectively, and maintains controls for service continuity. For businesses, achieving ISO 20000 certification often leads to improved service delivery, better resource management, enhanced customer satisfaction, and competitive advantages in bids and tenders, particularly in government contracts and large enterprise deals where certified vendors are preferred or required.

ISO 22301: Business Continuity Management

Origin

ISO 22301 was developed and published by the International Organization for Standardization (ISO) in 2012, with a major revision released in 2019. It emerged from the need for a globally recognized standard for business continuity management systems (BCMS), replacing the earlier British standard BS 25999-2. The standard was created to help organizations of all sizes and sectors prepare for, respond to, and recover from disruptive incidents that could threaten their operations.

Industry Value

Note: ISO 22301 is actually a business continuity management certification, not specifically a cybersecurity/IT certification, though IT resilience is often a key component. Organizations value ISO 22301 certification because it demonstrates a systematic approach to identifying potential threats and maintaining critical business functions during disruptions. The certification is particularly important for organizations that must prove operational resilience to clients, regulators, and stakeholders. It provides a competitive advantage by showing commitment to minimizing downtime, protecting revenue streams, and ensuring service delivery even during crises—whether those involve cyber incidents, natural disasters, or other operational disruptions.

PCI DSS Certification

Origin

The Payment Card Industry Data Security Standard (PCI DSS) was created in 2004 by the major credit card companies: Visa, Mastercard, American Express, Discover, and JCB International. These companies formed the PCI Security Standards Council in 2006 to manage and evolve the standard. PCI DSS was developed in response to increasing credit card fraud and data breaches, establishing a unified set of security requirements for all organizations that store, process, or transmit cardholder data. The goal was to create consistent security measures across the payment card industry to protect sensitive payment information.

Industry Value and Importance

PCI DSS compliance is mandatory for any business that handles credit card transactions, making it one of the most critical security standards in commerce today. The certification demonstrates that an organization has implemented robust security controls, including network protection, access management, encryption, and regular security testing. Non-compliance can result in severe consequences, including substantial fines (up to $100,000 per month), increased transaction fees, loss of payment processing privileges, and reputational damage following a breach. For IT professionals, PCI DSS expertise is highly valued as organizations across all industries need qualified personnel to implement, maintain, and audit these security controls.

ISO 27017: Origin

ISO 27017 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), published in December 2015. It was created as an extension of ISO 27002 to address the growing need for specific security guidelines in cloud computing environments. The standard emerged from industry recognition that traditional information security controls required adaptation and supplementation to adequately address the unique risks and responsibilities associated with cloud service provision and use.

Industry Importance and Value

ISO 27017 is valued in the industry because it provides clear, internationally recognized guidance for both cloud service providers and cloud customers on their respective security responsibilities. The certification helps organizations demonstrate their commitment to cloud security best practices, facilitating trust between providers and customers in an increasingly cloud-dependent business environment. For businesses, achieving ISO 27017 certification can be a competitive differentiator, meeting procurement requirements, satisfying regulatory expectations, and providing assurance to stakeholders that cloud-specific security controls are properly implemented and maintained.

ISO 27018: Origin

ISO 27018 was developed by the International Organization for Standardization (ISO) and officially published in 2014. It was created as the first international code of practice specifically designed to address the protection of personally identifiable information (PII) in public cloud computing environments. The standard emerged in response to growing concerns about data privacy and security as organizations increasingly migrated their operations and sensitive data to cloud service providers, necessitating clear guidelines for how cloud providers should handle personal information.

Industry Importance and Value

ISO 27018 is highly valued in the industry because it provides cloud service providers with a recognized framework for demonstrating their commitment to protecting customer data privacy. The certification is particularly important for organizations operating under strict data protection regulations like GDPR, as it helps establish compliance with privacy requirements and builds trust with clients who are entrusting their sensitive information to cloud environments. For businesses selecting cloud providers, ISO 27018 certification serves as a reliable indicator that the provider implements appropriate controls for PII protection, including transparent data handling practices, customer rights management, and restrictions on how personal data can be used or disclosed.

SOC 3 Certification

SOC 3 (System and Organization Controls 3) was created by the American Institute of Certified Public Accountants (AICPA) as part of their Service Organization Control reporting framework. Developed alongside SOC 1 and SOC 2 reports, SOC 3 emerged as the public-facing version of the SOC 2 report, designed to provide a general-use report on controls at service organizations. The AICPA introduced these frameworks to establish standardized criteria for evaluating and reporting on the security, availability, processing integrity, confidentiality, and privacy of systems that service organizations use to process user data.

For penetration testing and cybersecurity companies, SOC 3 certification is highly valued because it demonstrates to potential clients that the firm has undergone independent third-party assessment of its security controls and business practices. Unlike the detailed SOC 2 report which is restricted and shared only under NDA, SOC 3 reports can be freely distributed and displayed publicly, making them excellent marketing tools for cybersecurity firms to showcase their commitment to security. When a penetration testing company holds SOC 3 certification, it signals to clients that the firm protecting their most sensitive data and conducting security assessments has itself been validated to maintain rigorous internal controls—essentially proving they practice what they preach and can be trusted with access to critical systems and confidential information.