Tietoevry

ISO 9001 and Cybersecurity/IT

Origin

ISO 9001 is a quality management system standard developed by the International Organization for Standardization (ISO), first published in 1987. However, it's important to note that ISO 9001 itself is not a cybersecurity or IT-specific certification—it's a general quality management standard applicable to any industry. For cybersecurity and IT specifically, ISO created ISO/IEC 27001 in 2005, which focuses on information security management systems. ISO 9001 was created to establish consistent quality management practices across organizations worldwide, while ISO/IEC 27001 was developed to address the growing need for standardized information security controls.

Industry Value

ISO 9001 is valued across industries for demonstrating an organization's commitment to quality, customer satisfaction, and continuous improvement, which can indirectly support IT operations. For actual cybersecurity and IT security certification, ISO/IEC 27001 is the recognized standard, valued because it provides a systematic approach to managing sensitive information, demonstrates due diligence to clients and stakeholders, and is often required for government contracts or business partnerships. ISO/IEC 27001 certification signals that an organization has implemented internationally recognized security controls and risk management processes, making it essential for building trust in an increasingly security-conscious business environment.

ISO 14001: Environmental Management Standard

ISO 14001 was developed by the International Organization for Standardization (ISO) and first published in 1996, with the most recent update released in 2015. The standard was created to provide organizations with a framework for establishing and maintaining an effective Environmental Management System (EMS). It emerged from growing global awareness of environmental issues and the need for businesses across all sectors to systematically manage their environmental responsibilities, reduce their ecological footprint, and comply with environmental regulations.

For penetration testing and cybersecurity companies, ISO 14001 certification demonstrates corporate responsibility and operational maturity beyond technical capabilities. Many clients, particularly large enterprises and government agencies, require or prefer vendors who hold multiple ISO certifications as indicators of well-rounded business practices. Penetration testing firms pursue ISO 14001 to show they manage their environmental impact—including energy consumption from data centers and testing infrastructure, proper disposal of electronic equipment, and reduction of their carbon footprint from business operations. This certification helps cybersecurity companies differentiate themselves in competitive procurements, meet vendor assessment requirements, and align with clients' own sustainability goals and supply chain standards, ultimately making them more attractive partners for environmentally-conscious organizations.

ISO 27001: Information Security Management Certification

Origin

ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.

Industry Value and Importance

ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

ISO 22301: Business Continuity Management

Origin

ISO 22301 was developed and published by the International Organization for Standardization (ISO) in 2012, with a major revision released in 2019. It emerged from the need for a globally recognized standard for business continuity management systems (BCMS), replacing the earlier British standard BS 25999-2. The standard was created to help organizations of all sizes and sectors prepare for, respond to, and recover from disruptive incidents that could threaten their operations.

Industry Value

Note: ISO 22301 is actually a business continuity management certification, not specifically a cybersecurity/IT certification, though IT resilience is often a key component. Organizations value ISO 22301 certification because it demonstrates a systematic approach to identifying potential threats and maintaining critical business functions during disruptions. The certification is particularly important for organizations that must prove operational resilience to clients, regulators, and stakeholders. It provides a competitive advantage by showing commitment to minimizing downtime, protecting revenue streams, and ensuring service delivery even during crises—whether those involve cyber incidents, natural disasters, or other operational disruptions.

ISO 20000-1: IT Service Management Certification

Origin

ISO 20000-1 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in 2005. It was based on the British Standard BS 15000, which itself evolved from IT Infrastructure Library (ITIL) best practices. The standard was created to provide organizations with a formal framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (SMS). It aimed to address the growing need for consistent, high-quality IT service delivery as businesses became increasingly dependent on technology.

Industry Value and Importance

ISO 20000-1 certification is highly valued because it demonstrates an organization's commitment to delivering consistent, high-quality IT services aligned with business needs and customer requirements. The certification helps organizations improve service efficiency, reduce costs through better resource management, and minimize service disruptions. For vendors and service providers, achieving ISO 20000-1 certification serves as a competitive differentiator and provides assurance to clients that IT services are managed according to internationally recognized best practices. The standard's focus on continual improvement and risk management makes it particularly relevant in today's rapidly evolving technology landscape.

ISO 13485 and Cybersecurity/IT

Origin

ISO 13485 was developed by the International Organization for Standardization (ISO) and first published in 1996, with major revisions in 2003 and 2016. However, it's important to note that ISO 13485 is specifically a quality management system standard for medical devices and their related services—it is not primarily a cybersecurity or IT certification. The standard was created to help medical device manufacturers demonstrate their ability to provide devices and related services that consistently meet customer and regulatory requirements.

Industry Value

ISO 13485 is highly valued in the medical device industry because it provides a comprehensive framework for quality management that is recognized globally by regulatory authorities. Certification demonstrates an organization's commitment to product safety, regulatory compliance, and continuous improvement. While the standard itself focuses on quality management rather than cybersecurity specifically, the 2016 revision does address risk management throughout the product lifecycle, which can include cybersecurity considerations for software-based medical devices. For companies seeking to market medical devices internationally, ISO 13485 certification is often essential for regulatory approval and building customer confidence.

PCI DSS Certification

Origin

The Payment Card Industry Data Security Standard (PCI DSS) was created in 2004 by the major credit card companies: Visa, Mastercard, American Express, Discover, and JCB International. These companies formed the PCI Security Standards Council in 2006 to manage and evolve the standard. PCI DSS was developed in response to increasing credit card fraud and data breaches, establishing a unified set of security requirements for all organizations that store, process, or transmit cardholder data. The goal was to create consistent security measures across the payment card industry to protect sensitive payment information.

Industry Value and Importance

PCI DSS compliance is mandatory for any business that handles credit card transactions, making it one of the most critical security standards in commerce today. The certification demonstrates that an organization has implemented robust security controls, including network protection, access management, encryption, and regular security testing. Non-compliance can result in severe consequences, including substantial fines (up to $100,000 per month), increased transaction fees, loss of payment processing privileges, and reputational damage following a breach. For IT professionals, PCI DSS expertise is highly valued as organizations across all industries need qualified personnel to implement, maintain, and audit these security controls.