Infosys

ISO 9001 and Cybersecurity/IT

Origin

ISO 9001 is a quality management system standard developed by the International Organization for Standardization (ISO), first published in 1987. However, it's important to note that ISO 9001 itself is not a cybersecurity or IT-specific certification—it's a general quality management standard applicable to any industry. For cybersecurity and IT specifically, ISO created ISO/IEC 27001 in 2005, which focuses on information security management systems. ISO 9001 was created to establish consistent quality management practices across organizations worldwide, while ISO/IEC 27001 was developed to address the growing need for standardized information security controls.

Industry Value

ISO 9001 is valued across industries for demonstrating an organization's commitment to quality, customer satisfaction, and continuous improvement, which can indirectly support IT operations. For actual cybersecurity and IT security certification, ISO/IEC 27001 is the recognized standard, valued because it provides a systematic approach to managing sensitive information, demonstrates due diligence to clients and stakeholders, and is often required for government contracts or business partnerships. ISO/IEC 27001 certification signals that an organization has implemented internationally recognized security controls and risk management processes, making it essential for building trust in an increasingly security-conscious business environment.

ISO 27001: Information Security Management Certification

Origin

ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.

Industry Value and Importance

ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

ISO 14001: Environmental Management Standard

ISO 14001 was developed by the International Organization for Standardization (ISO) and first published in 1996, with the most recent update released in 2015. The standard was created to provide organizations with a framework for establishing and maintaining an effective Environmental Management System (EMS). It emerged from growing global awareness of environmental issues and the need for businesses across all sectors to systematically manage their environmental responsibilities, reduce their ecological footprint, and comply with environmental regulations.

For penetration testing and cybersecurity companies, ISO 14001 certification demonstrates corporate responsibility and operational maturity beyond technical capabilities. Many clients, particularly large enterprises and government agencies, require or prefer vendors who hold multiple ISO certifications as indicators of well-rounded business practices. Penetration testing firms pursue ISO 14001 to show they manage their environmental impact—including energy consumption from data centers and testing infrastructure, proper disposal of electronic equipment, and reduction of their carbon footprint from business operations. This certification helps cybersecurity companies differentiate themselves in competitive procurements, meet vendor assessment requirements, and align with clients' own sustainability goals and supply chain standards, ultimately making them more attractive partners for environmentally-conscious organizations.

ISO 45001: Occupational Health and Safety Management

ISO 45001 was developed by the International Organization for Standardization (ISO) and published in March 2018. It replaced the earlier OHSAS 18001 standard and represents the first global ISO standard for occupational health and safety management systems. The standard was created through collaboration among occupational health and safety experts, governments, industry representatives, and labor organizations from around the world to provide a unified framework for protecting workers from workplace-related injuries and illnesses.

For penetration testing and cybersecurity companies, ISO 45001 demonstrates a commitment to employee well-being and workplace safety, which is particularly valued by enterprise clients and government contractors who require comprehensive corporate governance. While penetration testers may not face traditional physical hazards, the certification shows that a company maintains systematic processes for managing workplace health concerns including stress management, ergonomics for desk workers, mental health support, and safe working conditions for staff who may work irregular hours or in high-pressure environments. Many cybersecurity firms pursue ISO 45001 alongside information security certifications like ISO 27001 to present a complete picture of organizational maturity and duty of care, making them more competitive when bidding for contracts with large organizations that mandate comprehensive management system certifications across their supply chain.

ISO 27701: Privacy Information Management

Origin

ISO 27701 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), published in August 2019. The standard was created in response to the growing global emphasis on data privacy regulations, particularly following the implementation of the European Union's General Data Protection Regulation (GDPR) in 2018. It extends the existing ISO 27001 and ISO 27002 information security standards by adding specific requirements and guidance for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS).

Industry Value and Importance

ISO 27701 certification is highly valued because it demonstrates an organization's commitment to protecting personal data and complying with privacy regulations worldwide. The standard provides a framework that helps organizations meet diverse privacy law requirements across different jurisdictions, reducing compliance complexity and legal risk. For businesses handling personal information, certification serves as a competitive differentiator, building trust with customers, partners, and regulators. It also streamlines audit processes by providing a unified approach to privacy management that integrates seamlessly with existing information security practices, making it particularly attractive to multinational organizations seeking to demonstrate accountability and privacy governance maturity.

ISO 13485 and Cybersecurity/IT

Origin

ISO 13485 was developed by the International Organization for Standardization (ISO) and first published in 1996, with major revisions in 2003 and 2016. However, it's important to note that ISO 13485 is specifically a quality management system standard for medical devices and their related services—it is not primarily a cybersecurity or IT certification. The standard was created to help medical device manufacturers demonstrate their ability to provide devices and related services that consistently meet customer and regulatory requirements.

Industry Value

ISO 13485 is highly valued in the medical device industry because it provides a comprehensive framework for quality management that is recognized globally by regulatory authorities. Certification demonstrates an organization's commitment to product safety, regulatory compliance, and continuous improvement. While the standard itself focuses on quality management rather than cybersecurity specifically, the 2016 revision does address risk management throughout the product lifecycle, which can include cybersecurity considerations for software-based medical devices. For companies seeking to market medical devices internationally, ISO 13485 certification is often essential for regulatory approval and building customer confidence.

ISO 42001: AI Management System Certification

Origin

ISO 42001 was published in December 2023 by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) as ISO/IEC 42001. It was created to address the growing need for governance and responsible management of artificial intelligence systems. The standard emerged from collaborative efforts by international experts in response to increasing concerns about AI risks, ethics, and the lack of unified frameworks for organizations developing or deploying AI technologies.

Industry Importance

ISO 42001 is valued in the industry because it provides organizations with a structured framework to manage AI systems responsibly while addressing risks related to bias, transparency, privacy, and safety. Certification demonstrates to stakeholders, customers, and regulators that an organization has implemented robust controls for AI governance, which is increasingly critical as AI regulations emerge globally. The standard helps organizations build trust, ensure compliance with evolving legal requirements, and differentiate themselves in a market where responsible AI practices are becoming a competitive advantage and expectation.

ISO 20000: IT Service Management Certification

Origin

ISO 20000 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in December 2005. It was based on the earlier British Standard BS 15000, which was created by the British Standards Institution (BSI). The standard was developed to provide organizations with a internationally recognized framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (ITSMS), largely aligned with ITIL (Information Technology Infrastructure Library) best practices.

Industry Value and Importance

ISO 20000 is highly valued in the industry as it demonstrates an organization's commitment to delivering quality IT services consistently and efficiently. The certification provides assurance to customers and stakeholders that an organization follows industry best practices for service management, can manage risks effectively, and maintains controls for service continuity. For businesses, achieving ISO 20000 certification often leads to improved service delivery, better resource management, enhanced customer satisfaction, and competitive advantages in bids and tenders, particularly in government contracts and large enterprise deals where certified vendors are preferred or required.

ISO 22301: Business Continuity Management

Origin

ISO 22301 was developed and published by the International Organization for Standardization (ISO) in 2012, with a major revision released in 2019. It emerged from the need for a globally recognized standard for business continuity management systems (BCMS), replacing the earlier British standard BS 25999-2. The standard was created to help organizations of all sizes and sectors prepare for, respond to, and recover from disruptive incidents that could threaten their operations.

Industry Value

Note: ISO 22301 is actually a business continuity management certification, not specifically a cybersecurity/IT certification, though IT resilience is often a key component. Organizations value ISO 22301 certification because it demonstrates a systematic approach to identifying potential threats and maintaining critical business functions during disruptions. The certification is particularly important for organizations that must prove operational resilience to clients, regulators, and stakeholders. It provides a competitive advantage by showing commitment to minimizing downtime, protecting revenue streams, and ensuring service delivery even during crises—whether those involve cyber incidents, natural disasters, or other operational disruptions.

CREST Cybersecurity Certification

Origin

CREST (Council of Registered Ethical Security Testers) was established in 2006 in the United Kingdom by a group of cybersecurity professionals and industry representatives. It was created to address the growing need for standardized, recognized qualifications in penetration testing and cybersecurity services. The organization emerged from concerns about the quality and professionalism of security testing services, aiming to provide a framework that would certify both individual practitioners and the companies that employ them.

Industry Value

CREST certifications are highly valued in the cybersecurity industry because they demonstrate a practitioner's technical competence and adherence to professional ethical standards. Many government agencies, financial institutions, and large corporations specifically require CREST-certified professionals when procuring penetration testing or security assessment services. The certification provides assurance to employers and clients that certified individuals have been independently verified to possess the necessary skills and knowledge, and that they follow established codes of conduct. This makes CREST credentials particularly important for cybersecurity professionals working in regulated industries or seeking to work with organizations that have stringent security requirements.