ProTech Services Group, Inc.

ProTech Services Group, Inc.

Speciality: Web Application Testing

Memphis, United States 312 employees
[01] About

IT services and consulting company specializing in security and penetration testing; offers comprehensive IT solutions with 88 employees, $4.9M revenue, founded in 1992, based in Memphis, Tennessee, with explicit penetration testing capabilities and a focus on security services.

We know that CIOs, CISOs, CTOs, and IT Directors wear a lot of hats—navigating security threats, modernizing infrastructure, managing internal expectations, all while still expected to deliver results. At ProTech Services Group, we step in as your trusted IT partner—helping you lead with clarity, not chaos. Based in Memphis and deeply committed to growing our community, ProTech brings over 33 years of experience guiding IT leaders through high-stakes decisions and complex infrastructure projects. From securing hybrid environments to modernizing legacy systems, we help you make confident moves backed by a clear plan and real execution. Our core offerings deliver your strategic IT advantages: • Managed Services: Forget reactive fixes. We monitor, maintain, and optimize your IT so you can scale without tech hiccups. • Cybersecurity: It’s not just about firewalls. We bring real-time threat detection and tailored defense strategies to keep your business bulletproof. • Cloud Solutions: Whether you're migrating, modernizing, or building from scratch, we make the cloud simple, secure, and scalable. • Technology & Consulting: We align your IT roadmap with your business goals so you stop wasting money on tools you don’t need. • Talent Acquisition: Struggling to hire IT pros? We've built pipelines to high-performing candidates that others can't access. • Service Desk as a Service (SDaaS): Our 24/7 support is fast, friendly, and first-call effective. We’re not just another vendor—we act as an extension of your team, helping you deliver results with fewer headaches. We’re ProActive so you’re ProTected, with ProTech Services Group as your IT Services Partner.
[02] Services
Managed Services
Cybersecurity Services
Penetration Testing
Cloud Services
Technology Consulting
Talent Acquisition
Service Desk As A Service (sdaas)
[03] Certifications
SOC 2

SOC 2 Certification Overview


Origin


SOC 2 (Service Organization Control 2) was developed by the American Institute of Certified Public Accountants (AICPA) in 2011 as part of their Service Organization Control reporting framework. It was created to address the growing need for standardized security evaluations as businesses increasingly moved to cloud-based services and outsourced IT operations. The AICPA developed SOC 2 to provide a framework that service providers could use to demonstrate their commitment to protecting customer data across five "Trust Service Criteria": security, availability, processing integrity, confidentiality, and privacy.


Industry Value


SOC 2 certification has become a critical trust signal in the technology and service provider industry, particularly for SaaS companies, cloud hosting providers, and data centers. Organizations value SOC 2 compliance because it provides third-party validation that a vendor has implemented appropriate controls to protect sensitive data, reducing the risk and liability associated with outsourcing. For service providers, achieving SOC 2 compliance is often a competitive necessity, as many enterprise customers and partners require it before entering into business relationships. The certification helps streamline vendor security assessments, as clients can rely on the audited report rather than conducting their own lengthy security reviews.

HIPAA

HIPAA Compliance and Cybersecurity


HIPAA (Health Insurance Portability and Accountability Act) was enacted by the U.S. Congress and signed into law in 1996. The legislation was created to protect sensitive patient health information from being disclosed without patient consent or knowledge. The Security Rule, added in 2003, established national standards for protecting electronic personal health information (ePHI), requiring covered entities and their business associates to implement administrative, physical, and technical safeguards. While HIPAA itself is legislation rather than a certification, various organizations offer HIPAA compliance training and certification programs to help IT professionals understand and implement these requirements.


HIPAA compliance is critically important in healthcare IT because violations can result in severe penalties, ranging from $100 to $50,000 per violation, with annual maximums reaching $1.5 million. Beyond avoiding fines, HIPAA knowledge is valued because healthcare data breaches can expose sensitive patient information, damage organizational reputation, and erode patient trust. IT professionals with HIPAA expertise are highly sought after as healthcare organizations increasingly rely on digital systems for medical records, billing, and patient communication. Understanding HIPAA requirements helps ensure that healthcare systems are designed, implemented, and maintained with appropriate security controls to protect patient privacy in an era of growing cyber threats.

CMMC

Cybersecurity Maturity Model Certification (CMMC)


Origin


The Cybersecurity Maturity Model Certification (CMMC) was created by the U.S. Department of Defense (DoD) in 2020 in response to increasing cybersecurity threats targeting the Defense Industrial Base (DIB). The framework was developed to ensure that defense contractors and subcontractors adequately protect Controlled Unclassified Information (CUI) and Federal Contract Information (FCI) in their systems. The DoD recognized that existing self-attestation methods were insufficient to safeguard sensitive defense-related data from sophisticated cyber attacks, particularly from nation-state adversaries, prompting the need for a more rigorous, third-party verification system.


Industry Value and Importance


CMMC certification has become essential for companies seeking to do business with the Department of Defense, as it is now a contractual requirement for defense contractors. The certification demonstrates that an organization has implemented appropriate cybersecurity practices and processes to protect sensitive government information, making it a competitive differentiator in the defense contracting marketplace. Beyond compliance, CMMC helps organizations improve their overall cybersecurity posture, reduce breach risks, and build trust with government clients and partners. The tiered certification structure allows companies to align their security investments with the sensitivity of the information they handle, making it both practical and scalable across the diverse defense supply chain.

ISO 27001

ISO 27001: Information Security Management Certification


Origin


ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.


Industry Value and Importance


ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

[05] Notable Clients
  • AAA
  • Accenture
  • ADP
  • ALCOA
  • Allstate Insurance
  • AT&T
  • Bank of America
  • Bayer Corporation
  • Blue Cross/Blue Shield
  • Canada Revenue Agency
  • Center for Disease Control
  • Charles Schwab
  • Coca-Cola
  • Delta Air Lines
  • Duke Energy
  • ExxonMobil
  • Fidelity Info. Services
  • GEICO
  • IBM
  • Internal Revenue Service
  • Kraft Brands
  • Mayo Clinic
  • NASA
  • Nordstroms
  • PNC Bank
  • Royal Bank of Canada
  • Sears Canada
  • Sony of Canada
  • Southern California Edison
  • State of Florida
  • State of New York
  • Sun Microsystems
  • Time Warner
  • Travelers Insurance
  • United Health Group
  • University of Florida
  • US Army
  • US Navy
  • Verizon
  • Zurich Insurance