The Missing Link

The Missing Link

Speciality: Comprehensive Penetration Testing

Artarmon, Australia 259 employees
[01] About

Australian-based IT services and consulting firm with 162 employees, founded in 1997, part of Infosys; specializes in cybersecurity including penetration testing and red teaming; generates $25M annual revenue with +12.1% YoY growth; active in IT management, cyber security, and gaming communities.

For over 28 years, The Missing Link has been a trusted technology partner to enterprise, government and high-growth businesses across Australia. Today, as part of global technology leader Infosys, we combine local expertise with world-class platforms to deliver innovation that scales. Our strength is end-to-end delivery: 🔹 IT & Cloud: Build resilient infrastructure and cloud environments 🔹 Cyber Security: Defend with precision through proactive strategy and offensive testing 🔹 AI & Automation: Drive measurable business value with intelligent automation and AI enablement Whether you're modernising your infrastructure, boosting productivity, or securing your environment, we make the complex simple, turning your technology vision into tangible business outcomes. With 1,400+ certifications across 160+ vendor partners, our solutions are backed by deep expertise and trusted technology. We’re not just here to implement systems, we guide you through every step, simplify the complex, and secure what matters most. What sets us apart: ✅ Infosys-backed global capability, locally delivered ✅ One of Australia’s most awarded and accredited IT consultancies ✅ CVE Numbering Authority, CREST and ISO27001 certified ✅ 98%+ CSAT and sub-30-minute SLA response ✅ End-to-end capability across cloud, cyber, infrastructure and AI We are the missing link between where you are and where you want to be.
[02] Services
Provides Penetration Testing
Cyber Security Solutions
IT Infrastructure And Cloud Management
AI And Automation Services
Managed IT And Security Services.
[03] Certifications
ISO 27001

ISO 27001: Information Security Management Certification


Origin


ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.


Industry Value and Importance


ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

CREST

CREST Cybersecurity Certification


Origin


CREST (Council of Registered Ethical Security Testers) was established in 2006 in the United Kingdom by a group of cybersecurity professionals and industry representatives. It was created to address the growing need for standardized, recognized qualifications in penetration testing and cybersecurity services. The organization emerged from concerns about the quality and professionalism of security testing services, aiming to provide a framework that would certify both individual practitioners and the companies that employ them.


Industry Value


CREST certifications are highly valued in the cybersecurity industry because they demonstrate a practitioner's technical competence and adherence to professional ethical standards. Many government agencies, financial institutions, and large corporations specifically require CREST-certified professionals when procuring penetration testing or security assessment services. The certification provides assurance to employers and clients that certified individuals have been independently verified to possess the necessary skills and knowledge, and that they follow established codes of conduct. This makes CREST credentials particularly important for cybersecurity professionals working in regulated industries or seeking to work with organizations that have stringent security requirements.

PCI DSS

PCI DSS Certification


Origin


The Payment Card Industry Data Security Standard (PCI DSS) was created in 2004 by the major credit card companies: Visa, Mastercard, American Express, Discover, and JCB International. These companies formed the PCI Security Standards Council in 2006 to manage and evolve the standard. PCI DSS was developed in response to increasing credit card fraud and data breaches, establishing a unified set of security requirements for all organizations that store, process, or transmit cardholder data. The goal was to create consistent security measures across the payment card industry to protect sensitive payment information.


Industry Value and Importance


PCI DSS compliance is mandatory for any business that handles credit card transactions, making it one of the most critical security standards in commerce today. The certification demonstrates that an organization has implemented robust security controls, including network protection, access management, encryption, and regular security testing. Non-compliance can result in severe consequences, including substantial fines (up to $100,000 per month), increased transaction fees, loss of payment processing privileges, and reputational damage following a breach. For IT professionals, PCI DSS expertise is highly valued as organizations across all industries need qualified personnel to implement, maintain, and audit these security controls.

[05] Notable Clients
  • Autism Spectrum Australia
  • Sydney University
  • Kennards Hire
  • MedHealth
  • Student Edge
  • Mainstream Group
  • Hicksons Lawyers
  • Truscreen