ISH Tecnologia
Speciality: Red Team Operations
Brazil-based IT services and consulting company founded in 1996; 611 employees; $25M-$50M revenue; offers cybersecurity services including penetration testing; operates in five states; recognized as one of Brazil's fastest-growing IT firms; global rank ~1.65M, local rank 117,415; employer rating 4.1/5 based on 411 reviews.
ISO 20000: IT Service Management Certification
Origin
ISO 20000 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in December 2005. It was based on the earlier British Standard BS 15000, which was created by the British Standards Institution (BSI). The standard was developed to provide organizations with a internationally recognized framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (ITSMS), largely aligned with ITIL (Information Technology Infrastructure Library) best practices.
Industry Value and Importance
ISO 20000 is highly valued in the industry as it demonstrates an organization's commitment to delivering quality IT services consistently and efficiently. The certification provides assurance to customers and stakeholders that an organization follows industry best practices for service management, can manage risks effectively, and maintains controls for service continuity. For businesses, achieving ISO 20000 certification often leads to improved service delivery, better resource management, enhanced customer satisfaction, and competitive advantages in bids and tenders, particularly in government contracts and large enterprise deals where certified vendors are preferred or required.
ISO 27001: Information Security Management Certification
Origin
ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.
Industry Value and Importance
ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.