ACTUM Digital
Speciality: Network and System Penetration Testing
IT services and consulting company based in Czechia; 215 employees, $5M-$25M revenue, founded 1996; offers digital transformation, experience management, and cybersecurity including penetration testing; recently acquired Kuehlhaus; recognized partner with over 28 years in business.
ISO 9001 and Cybersecurity/IT
Origin
ISO 9001 is a quality management system standard developed by the International Organization for Standardization (ISO), first published in 1987. However, it's important to note that ISO 9001 itself is not a cybersecurity or IT-specific certification—it's a general quality management standard applicable to any industry. For cybersecurity and IT specifically, ISO created ISO/IEC 27001 in 2005, which focuses on information security management systems. ISO 9001 was created to establish consistent quality management practices across organizations worldwide, while ISO/IEC 27001 was developed to address the growing need for standardized information security controls.
Industry Value
ISO 9001 is valued across industries for demonstrating an organization's commitment to quality, customer satisfaction, and continuous improvement, which can indirectly support IT operations. For actual cybersecurity and IT security certification, ISO/IEC 27001 is the recognized standard, valued because it provides a systematic approach to managing sensitive information, demonstrates due diligence to clients and stakeholders, and is often required for government contracts or business partnerships. ISO/IEC 27001 certification signals that an organization has implemented internationally recognized security controls and risk management processes, making it essential for building trust in an increasingly security-conscious business environment.
ISO 20000: IT Service Management Certification
Origin
ISO 20000 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in December 2005. It was based on the earlier British Standard BS 15000, which was created by the British Standards Institution (BSI). The standard was developed to provide organizations with a internationally recognized framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (ITSMS), largely aligned with ITIL (Information Technology Infrastructure Library) best practices.
Industry Value and Importance
ISO 20000 is highly valued in the industry as it demonstrates an organization's commitment to delivering quality IT services consistently and efficiently. The certification provides assurance to customers and stakeholders that an organization follows industry best practices for service management, can manage risks effectively, and maintains controls for service continuity. For businesses, achieving ISO 20000 certification often leads to improved service delivery, better resource management, enhanced customer satisfaction, and competitive advantages in bids and tenders, particularly in government contracts and large enterprise deals where certified vendors are preferred or required.
ISO 27001: Information Security Management Certification
Origin
ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.
Industry Value and Importance
ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.
TISAX: Trusted Information Security Assessment Exchange
Origin
TISAX (Trusted Information Security Assessment Exchange) was created by the ENX Association (European Network Exchange) in 2017 at the request of the German automotive industry, specifically the VDA (Verband der Automobilindustrie - German Association of the Automotive Industry). The certification was developed to address the automotive sector's need for a standardized, mutual recognition framework for information security assessments. It was created to reduce the burden of multiple audits on suppliers, as automotive manufacturers were each conducting their own security assessments of shared suppliers, leading to duplication and inefficiency.
Industry Importance
TISAX has become essential for companies working with the automotive industry, particularly in Europe, as many major manufacturers now require it from their suppliers and partners. The certification provides a trusted, industry-recognized validation of a company's information security practices, protecting sensitive data such as intellectual property, product designs, and business information. Its importance stems from the mutual recognition principle—once a company achieves TISAX certification, the results are shared across participating organizations, eliminating redundant audits and creating efficiency while maintaining high security standards. For suppliers, TISAX certification has become virtually mandatory to maintain or establish business relationships with automotive OEMs and tier-1 suppliers.
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