Hitachi Sunway Information Systems

ISO 20000: IT Service Management Certification

Origin

ISO 20000 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), first published in December 2005. It was based on the earlier British Standard BS 15000, which was created by the British Standards Institution (BSI). The standard was developed to provide organizations with a internationally recognized framework for establishing, implementing, maintaining, and continually improving an IT Service Management System (ITSMS), largely aligned with ITIL (Information Technology Infrastructure Library) best practices.

Industry Value and Importance

ISO 20000 is highly valued in the industry as it demonstrates an organization's commitment to delivering quality IT services consistently and efficiently. The certification provides assurance to customers and stakeholders that an organization follows industry best practices for service management, can manage risks effectively, and maintains controls for service continuity. For businesses, achieving ISO 20000 certification often leads to improved service delivery, better resource management, enhanced customer satisfaction, and competitive advantages in bids and tenders, particularly in government contracts and large enterprise deals where certified vendors are preferred or required.

ISO 27001: Information Security Management Certification

Origin

ISO 27001 was developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), and was first published in 2005. It evolved from the British Standard BS 7799-2, which was created in the late 1990s. The standard was developed in response to the growing need for organizations to systematically manage and protect sensitive information in an increasingly digital business environment. ISO 27001 has since been revised, with major updates released in 2013 and 2022 to address evolving cybersecurity threats and best practices.

Industry Value and Importance

ISO 27001 is globally recognized as the leading standard for information security management systems (ISMS) and is valued for providing a systematic, risk-based approach to protecting sensitive data. Organizations that achieve ISO 27001 certification demonstrate to clients, partners, and regulators that they have implemented comprehensive security controls and are committed to maintaining confidentiality, integrity, and availability of information. The certification is particularly important for organizations handling sensitive data, as it helps meet regulatory compliance requirements, reduces security incidents, builds customer trust, and often provides a competitive advantage in procurement processes where information security assurance is required.

ISO 50001 - Energy Management System

Origin and Development

ISO 50001 was developed and published by the International Organization for Standardization (ISO) in June 2011, with a significant revision released in 2018. The standard was created in response to growing global concerns about energy consumption, climate change, and the need for organizations to manage their energy use more effectively. It provides a framework for establishing, implementing, maintaining, and improving an energy management system, enabling organizations to systematically reduce their energy consumption, improve energy efficiency, and decrease their overall environmental footprint.

Value to the Penetration Testing and Cybersecurity Industry

For penetration testing and cybersecurity companies, ISO 50001 certification demonstrates corporate responsibility and operational maturity beyond their core technical services. As data centers, testing laboratories, and security operations centers consume significant amounts of energy to power servers, cooling systems, and continuous monitoring infrastructure, this certification shows clients that the organization manages resources efficiently and maintains sustainable business practices. Cybersecurity firms reference ISO 50001 to distinguish themselves in competitive bids, particularly when dealing with government contracts or environmentally-conscious enterprises that evaluate vendors on comprehensive corporate governance criteria. The certification signals to potential clients that the company maintains systematic management processes and is committed to continuous improvement—qualities that parallel the rigor expected in their security testing methodologies.